Portfolio 


Training Needs Analysis

Assess current skill levels, identify areas where improvement is needed, and determine the most effective methods for addressing those needs. This can be done through surveys, interviews, focus groups, observation, or a combination of these methods. The results of a training needs analysis are used to inform the design and delivery of training programs, ensuring that they are targeted and effective.

Custom Training Programs

Design and create tailored eLearning experiences that cater to varying levels of complexity, catering to individual learning needs. 

Develop comprehensive instructor-led training programs that cater to both traditional classroom settings and virtual learning environments, ensuring maximum effectiveness and engagement.

Data-Driven Solutions

Develop training strategies that leverage data insights to maximize knowledge retention, enhance performance, and drive business success.

eLearning Samples

 
 

Proactive Scheduling

This eLearning lesson was created for Inbound Call Center Representatives using Articulate Storyline and Camtasia. 

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Introduction to SAM Services

This eLearning was created for Support Account Managers using Articulate Storyline. The graphics were created in Adobe Animate.

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Life of a Script

This lesson was created for specialty pharmacy associates to provide an overview of how a prescription is processed from intake to dispensing. The video was created in Vyond. 

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Humana Employee Health and Wellness

This eLearning course was created as part of a wellness initiative. The eLearning was created in Articulate Rise.

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Video Sample

 
 

Diversity and Inclusion

This is a sample video lesson that was created in Adobe After Effects.


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Provider Portal Overview

This is a sample video lesson that provides an overview of the CenterWell Provider Portal.

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Sample Training Materials

Predictive Analysis Dashboard

This self-paced participant guide was created as an interactive PDF using MS PowerPoint.

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Job Aids

These job aids were created using MS PowerPoint.

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RxE - RTM System-based Actions

This is a sample facilitator guide to demonstrate the Retail to Mail (RTM) application.

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